This following document sets forth the Terms and Conditions for the Imaginate Solutions website, www.imaginate-solutions.com.
Please read the following terms and conditions carefully. They govern your access and use of this website. This Terms of Use is a binding contract between you and Imaginate Solutions. If you do not agree with any of these terms, please exit the Website.
Refund Policy
As we are offering non-tangible irrevocable digital goods, we do not generally issue refunds after the purchase has been made. We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the product support team to try to resolve these issues. Refunds will be granted at the sole discretion of Imaginate Solutions. Refunds do not apply to product upgrades or annual renewals. No refunds will be given after 30 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.
Product Delivery
After we have successfully processed your payment, you will receive an email instantly with the download link. This may take up to 1 hour to arrive, but usually happens within the first 5 minutes of placing the order. If you do not receive an email after this time period, please contact us.
Licensing Details
To view our Licensing details please visit our FAQ for Licensing page.
Warranty
Our plugins are guaranteed to function on a clean installation of WordPress with WP e-Commerce, Woocommerce or Jigoshop (with their pre-requisite versions). We do not guarantee they will function with all 3rd party plugins or web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing these plugins.
Ownership
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Imaginate Solutions. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
All iconography, imagery, CSS and branding is licensed under a proprietary license for unlimited personal use (unless otherwise mentioned or falling under GPL) and cannot be redistributed without the express written consent of Imaginate Solutions.
Site Content
All site content, including imagery and documentation that is published on this website is the property of Imaginate Solutions. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Imaginate Solutions.
Support
Imaginate Solutions offers plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We offer no support via email or otherwise for support of WordPress, Woocommerce, or WordPress plugins we do not develop.
Price Changes
Imaginate Solutions reserves the right, at any time, to modify or discontinue, temporarily or permanently, a plugin with or without notice. Prices of all plugins are subject to change. Notice of price changes will be made on the site.
PayPal Issues
Upon investigation, some issues may be found to be on the side of PayPal. We request that you contact PayPal in your relevant country to further investigate the issue so that it can be resolved.
We reserve the right to change or modify current Terms and Conditions with no prior notice.
Service Contact
Imaginate Solutions welcomes your comments regarding this Terms and Conditions. If you have any questions about this Terms and Conditions and would like further information, please contact us by any of the following means during business hours Monday to Friday.
E-mail: info@imaginate-solutions.com